FAQ
Common questions
About us
How do odds work?
If you place 200 bet on 2.000 odds, in case of win - you will get back 400
Odds on winner of the match (if amount of placed coins shown) and in Express-bets can change till selected match starts, depending on amount of placed coins on both teams.
Odds on additional events like pistol rounds and specific maps (except BO2 events) remains the same after your bet
How to cancel bet?
Bets cancelling is not possible due to technical reasons.
Users influence the odds that are generated after each bet.
Can i change team in bet or change amount of placed coins?
It's not possible due to technical reasons.
Users influence the odds that are generated after each bet.
Timers do not work correctly?
Make sure that you have the correct date and time and correctly selected the time zone on your device.
After making changes, restart the browser.
How to deposit?
You can deposit using CS:GO, DOTA2 and PUBG items.
Items are valued at 67% of the price of the Steam-marketplace for both deposit and withdrawal.
The coins are credited instantly.
Can i deposit with real money?
No, we accept only virtual item's from CS:GO, DOTA2 and PUBG!
What are Coins?
Coins are a virtual game currency that does not have any material value.
Can i send Coins to my friend?
Yes. Go to profile-page of your friend and click appropriate button.
To send coins you should match exact conditions as with Market and have no active bets.
Recepient should bet 60% in order to unlock Market.
What are Gems?
Gem's are bonuses that are awarded for the bets you made.
Calculation formula: bet amount*(your cashback percent/100)/0.06
You can exchange Gems for Coins on Market or use them in Bets.

In case of bet cancelling all received can be written off
How do user-levels work?
Experience can be gained by placing bets. Needed amount to get higher level can be checked at "Profile" page. Rewards can be found at the "Market" page.
Why my nickname has changed to "Loser"?!
It means that you should be the giveaway winner but you removed "csgopositive.com" from your nickname and our system has selected other winner.
Market
How to withdraw coins?
Withdraw is possible only via Market
You should bet at least 60% of your deposit to unlock Market.
How often does the market restock?
Restocking of the market is not regulated, but it updates at least twice a day!
If you cant find something that you need, try to wait a little - maybe it will appear later.
What does "To unlock Market you should bet at least ###" mean?
At least 60% of each deposit made, should be used in bets.
What does "Contact support. Withdraw is not possible." mean?
Sometimes Market is locked by an automated security system.
You should contact support to unlock it. It takes 5-10 minutes.